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Safety on the railway

Your safety and security is of paramount importance. Our Rail Enforcement Officers and Security personnel work around the clock, looking out for you.

a cctv camera

CCTV

All of our stations and trains are fitted with CCTV.

a body camera on a person's shoulder

Body-Worn Cameras

Many of our staff wear cameras, which record video and sound.

a piece of luggage sitting under a train seat

Unattended bags

Please don’t leave any unattended luggage on the train or on a station.  Always keep your belongings with you. If you see any unattended items, report it to staff or the British Transport Police.

Transport police wearing high visibility jackets while standing on a train

Keep an eye out

Be observant for people acting suspiciously, and if you have any concerns report it to a staff member or the British Transport Police. If in doubt make sure it gets checked out.

a person on a bicycle

Lock your bike

When parking your bike, make sure you lock it with high-quality locks, ideally a minimum of two.

Reporting an issue

a british transport police vehicle

British Transport Police

If you witness crime or vandalism text 61016, or email the BTP at first_contact@btp.police.uk.

Contact the BTP

a man talking to another man

Speak to a member of staff

If you see something suspicious, speak to one of our staff on the station or on the train.

a man standing in front of a help point

Help points

Use the Help Points located on station platforms, if you’re on a station without staff.

In an emergency, always dial 999

If it is not an emergency, call the BTP on 0800 405040