Web Duo tickets

Q: How do I book Web Duo tickets?

Web Duo tickets must be purchased online through our website. Simply select two passengers when booking an eligible journey, and the discount will be applied automatically.

Q: Can we travel on different trains?

No, both passengers must travel together on the same service for the entire journey.

Q: Can I use a Railcard with a Web Duo ticket?

No, Web Duo discounts cannot be combined with Railcard discounts.

Q: Is the Web Duo discount available at ticket machines?

No, this offer is only available for tickets booked online.

Q: Can I get a refund on a Web Duo ticket?

Refunds are subject to the terms and conditions of the ticket type purchased. Please check the refund policy before booking.

Save when you travel together with Web Duo tickets. Buy online and get a discount on your journey, making it an affordable way to travel as a pair.

Two women sitting on a Gatwick Express train

Ticket overview

Web Duo tickets offer great savings for two people travelling together from London Victoria to Gatwick Airport when booked online. Whether heading to the airport, commuting, or taking a day trip, this discount makes train travel more cost-effective and convenient.

Benefits

Exclusive online discount: Save when booking two tickets together through our website.
Perfect for pairs: Ideal for couples, friends, or colleagues travelling on the same journey.
Flexible travel times: Available for selected Anytime fares.
Easy booking: Purchase quickly and securely online before you travel.

When can I use this ticket type?

Web Duo tickets are available for two people travelling together on selected Anytime Return fares when booked online.

Things to remember

Must travel together: Both passengers must travel on the same train for the entire journey.
Not combinable with Railcards: Web Duo discounts cannot be used alongside other offers or Railcards.

For more details of tickets please see the terms and conditions for Anytime Return tickets.

How can I save further, and what discounts are available?

Plan ahead: Web Duo tickets must be booked in advance online to secure the discount.
Compare ticket options: If you’re travelling in a larger group, consider GroupSave for even greater savings.
Check Off-Peak fares: Travelling outside peak hours can offer additional savings.

Reasons to buy direct

No booking fees: Unlike some third-party retailers, we do not charge booking fees – we think it’s only fair, that you only pay the fare.
Easy digital ticket access: Choose eTickets for added convenience, reducing the need for paper tickets. You can also store the ticket on the Gatwick Express app.
Delay Repay: Buying direct can mean faster compensation through Delay Repay if your journey is delayed.

Buy Off-Peak tickets

Frequently asked questions

How do I book Web Duo tickets?

Can we travel on different trains?

Can I use a Railcard with a Web Duo ticket?

Is the Web Duo discount available at ticket machines?

Can I get a refund on a Web Duo ticket?

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