There’s lots of useful information on our website. But if you can’t find what you’re looking for, we’re always here to help. Here’s how to get in touch
What would you like to contact us about?
Our trained Tweeters are on hand 24 hours a day, 7 days a week to provide you with information, answer questions or just have a chat.
Tweet us @GatwickExpress
Call us on:
0345 850 1530
Text/Minicom: 03451 27 29 40
(open 07:00 - 20:00). We aim to answer calls as quickly as possible with most of them answered within 5 minutes. When this is not possible, we may arrange to call you back.
Calls to 0345 numbers are the same price as calling an 01 or 02 landline, even from mobiles.
Write to us at:
Govia Thameslink Railway
PO BOX 8644
Subscribe to email updates. Get travel inspiration, journey updates and exclusive offers delivered straight to your inbox.
We will not pass on your personal information to any organisation outside of Gatwick Express.
Should we no longer operate the Gatwick Express franchise, please be aware that we will pass your details to the Successor franchise or Secretary of State for Transport to allow you to continue receiving service and/or marketing emails if you have consented to them.
Thank you for subscribing to receive relevant updates from Gatwick Express.
Something went wrong with your submission, please try again later.