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Travel between Gatwick Airport and London in 30 minutes

Contact us

There’s lots of useful information on our website. But if you can’t find what you’re looking for, we’re always here to help. Here’s how to get in touch

Contact us

Use our online form below and we'll get back to you as soon as possible - we aim to respond within five working days, but at very busy periods it may take us up to 20 working days

What would you like to contact us about?

Other contacts

What we do with your feedback

We review every single comment we receive, and those that need action are passed on to the right manager straight away.

Find out more about how our feedback process works.


Call us on:

0345 850 1530

Text/Minicom: 03451 27 29 40

(open 07:00 - 20:00). We aim to answer calls as quickly as possible with most of them answered within 5 minutes. When this is not possible, we may arrange to call you back.

Calls to 0345 numbers are the same price as calling an 01 or 02 landline, even from mobiles.

Write to us at:

Govia Thameslink Railway
PO BOX 8644