There’s lots of useful information on our website. But if you can’t find what you’re looking for, we’re always here to help. Here’s how to get in touch
Get in touch online, by phone and by post
There's lots of useful information on our website. But if you can't find what you're looking for, we're always here to help. Here's how to get in touch.
Need a quick response?
Can't wait? Then contact us on Twitter or Facebook Messenger where our team are available 24/7 and can help with most queries or issues very quickly.
What would you like to contact us about?
Our trained Tweeters are on hand 24 hours a day, 7 days a week to provide you with information, answer questions or just have a chat.
Tweet us @GatwickExpress
Call us on:
0345 850 1530
Text/Minicom: 03451 27 29 40
(open 07:00 - 20:00). We aim to answer calls as quickly as possible with most of them answered within 5 minutes. When this is not possible, we may arrange to call you back.
Calls to 0345 numbers are the same price as calling an 01 or 02 landline, even from mobiles.
Write to us at:
Govia Thameslink Railway
PO BOX 8644
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