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Corporate and social responsibility

We’re passionate about putting our stations and services at the heart of the communities they serve. Here are some of the ways we do it

Working with our communities and charities

Below is an outline of the various work we undertake to support local communities.

Meet our new corporate charity

Each year as part of our Employee Survey, we ask our teams to choose a corporate charity. This year, our pick is Chestnut Tree Children's Hospice, which provides care to youngsters with life-limiting conditions, in Sussex.

Keith Hills, On-Board Supervisor Manager at Barnham Depot nominated Chestnut Tree after Worthing station sales clerk Nigel Thorne lost a granddaughter four years ago. He explained: “My heart goes out to the children at the hospice, and their families. I have been blessed with healthy children but seen first-hand how difficult it is when your child becomes so ill. I hope that we as a business can ease their pain with support over the next year.”

Learn more about Chestnut Tree by viewing their website.

Through our support, so far Chestnut Tree has shared over £10,000 of donation with our other charity, East Anglian Air Ambulance.

Youth Matters

We want to make sure youngsters stay safe when they travel with us.

That’s why we’ve worked with Sussex Community Rail Partnership (SCRP) to develop the Go-Learn project.

Go-Learn focuses on staying safe on the railway. It includes school sessions on travel planning and personal safety, as well as station visits.

We’ve delivered Go-Learn to over 6,500 children, and have won the Engineering and Safety category of the Railway Industry Innovation Awards.

To book a school session email

Get involved

Every year we organise a Charities Week, to help raise funds for our corporate good cause. There are usually opportunities for you to show your support. Check back here for details as we have them.

Sussex Community Rail Partnership

Sussex Community Rail Partnership (SCRP) is a not-for-profit partnership that works to promote rail travel along some of our lines. They work with transport operators and local communities to:

  • support community projects, including those that give people a sense of pride in their stations
  • encourage rural tourism
  • educate children about rail travel and safety
  • help remove barriers to travel
  • encourage car-free and sustainable travel

They also hold events and produce award-winning guides to train lines and local attractions.

SCRP covers five lines, including the Arun Valley (running from Gatwick Airport to Bognor Regis, Chichester and Littlehampton).

To learn more visit the SCRP website.

Station Partnerships

A station partnership is a group of volunteers who come together to work with us on improving how one of our stations serves its local area. It’s an ongoing partnership that benefits everyone involved and creates links with local communities.

There’s a great variety of projects, but all are designed to benefit the community, the station and our passengers.

Examples include:

  • Improving the look of a station through a garden
  • Adding community artwork to brighten up areas of the buildings
  • Introducing a book swap

Learn more – download our station partnerships leaflet

Corporate responsibility reports

We’re committed to operating with a focus on customers, society and our people. Our sustainability reports show what we’re doing and outline our plans for the future.

Highlights from the 2017 report include:

  • Over 10,000 individuals and groups provided feedback on the 2018 timetable consultation
  • An investment of £25,691 of time to community groups/charities
  • 105 stations and two train fleets with free WiFi
  • £517 million invested in new trains

Download the full 2017 report

Our owning group – The Go-Ahead Group – also publishes an annual sustainability report. Read more about its approach to corporate responsibility.

Explore Corporate and social responsibility

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