Skip Navigation

Gatwick Express

departures
arrivals
Last updated: 23:34

or
Journey Types
Travel Dates
Outbound
Outbound
Today
Dep
Return
Return
Today
Dep
Passengers

You cannot select more than 9 passengers

Railcards

You cannot select more railcards than passengers

Add a railcard

How we're performing

Whether you’re catching a plane or travelling to central London, you need a reliable train service. That’s why we’re committed to high performance

Train service punctuality and reliability

We have met specific performance targets set by the rail regulator that we must meet. Our services are measured against these targets.

See our latest monthly performance report.

If you're delayed by 15 minutes or more, you may be entitles to compensation. Find out more about Delay Repay.

Daily performance report

We share our performance statistics for the previous day by midday of the following day.

You can see the percentage of trains that arrive at their destination within:

  • Five minutes of their scheduled time. This is called PPM
  • 50 seconds of their scheduled time. This is called Right Time.

Sunday 10th November 2019

Route PPM On Time
Thameslink 91.6% 77.5%
Southern Mainline 91.4% 77.6%
Southern Coastway 91.8% 78.5%
Southern Metro 97.0% 85.5%
Gatwick Express 97.2% 76.4%
Great Northern 93.7% 83.4%
Total 93.6% 80.8%

Rail passenger numbers

The number of passengers using National Rail has continued to grow, and these latest statistics show the direct impact this growth has had on levels of train crowding in a number of major cities.

View Capacity PIXC Data

Fare evasion

Fare evasion prevention is important. The rail industry loses millions of pounds a year through ticketless travel and fraud money which could have otherwise been re-invested to improve rail services. This is unfair on the vast majority of you who are honest and pay your fares.

We worked alongside other train operators, Transport for London and British Transport Police, to limit ticketless travel to 2.21% in the Department for Transport's most recent survey in July. Fare revenue is paid direct to the Department for Transport. 

Fare evasion ticketless travel figures

  Target figure Actual result
Sep 2017 to Sep 2018  2.5% 2.21%
Sep 2018 to Sep 2019  2.5% 2.11%

 

Department for Transport survey Ticketless travel
November 2018 2.06%
January 2019 2.01%
May 2019 2.16%
July 2019 2.21%