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Gatwick Express

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Daily performance report

Want to see how our trains are running? Read our on-time report for yesterday’s service or download a report on our four-week performance

On time punctuality 

From April 2019, we are publishing a new measure of train punctuality as part of national plans to improve train service performance, reduce delays and increase transparency with ‘to the minute’ punctuality data. It is known as 'On time' and records punctuality at each station along a journey.

The current data known as the public performance measure (PPM) considers a train to be on time if it arrives within 5 minutes of its scheduled arrival time (or 10 minutes for long distance operators).

The daily report

Every day we publish our performance statistics for the previous day. We report two figures: 

  • PPM – the percentage of trains arriving at their destination within 5 minutes of schedule
  • On time – the percentage of trains arriving at the scheduled time at each station stop on a journey 
Please note: figures for the bank holiday weekend between Thursday 18 April to Monday 22 April will be displayed on Tuesday 23 April

Wednesday 17th April 2019

Route PPM On Time
Thameslink 93.8% 77.8%
Southern Mainline 92.4% 76.3%
Southern Coastway 91.1% 74.7%
Southern Metro 94.6% 78.1%
Gatwick Express 85.6% 60.0%
Great Northern 89.1% 82.7%
Total 92.2% 77.9%

4-week performance results

In addition to daily reports, we also prepare statistics measuring performance over a 4-week period. 

These reports let you see how we’re doing over a longer time frame. They also show any major incidents that affected our service. 

Download the most recent report:

Performance report

We also publish an update on how our plans for improvement are having an impact on passengers’ services.

Update for Period 13