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Gatwick Express

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Daily performance report

Want to see how our trains are running? Read our on-time report for yesterday’s service or download a report on our four-week performance

On time punctuality 

From April 2019, we are publishing a new measure of train punctuality as part of national plans to improve train service performance, reduce delays and increase transparency with ‘to the minute’ punctuality data. It is known as 'On time' and records punctuality at each station along a journey.

The current data known as the public performance measure (PPM) considers a train to be on time if it arrives within 5 minutes of its scheduled arrival time (or 10 minutes for long distance operators).

The daily report

Every day we publish our performance statistics for the previous day. We report two figures: 

  • PPM – the percentage of trains arriving at their destination within 5 minutes of schedule
  • On time – the percentage of trains arriving at the scheduled time at each station stop on a journey 

Friday 18th October 2019

Route PPM On Time
Thameslink 82.1% 59.0%
Southern Mainline 78.8% 55.7%
Southern Coastway 91.2% 68.3%
Southern Metro 89.6% 69.8%
Gatwick Express 68.3% 48.8%
Great Northern 84.5% 76.2%
Total 84.2% 64.5%

4-week performance results

In addition to daily reports, we also prepare statistics measuring performance over a 4-week period. 

These reports let you see how we’re doing over a longer time frame. They also show any major incidents that affected our service. 

Download the most recent report:

Performance report