Your account

Use your account to get the best deals when you buy Gatwick Express tickets online

Start using your account

If you don’t have an account with us already, the first step is to register. Just provide a few basic details to get started.

And if you already have an account with us, simply login and update your preferences to receive travel updates and special offers.

One account for all our brands

Gatwick Express is part of GTR (Govia Thameslink Railway). When you register for an account with Gatwick Express, you can also use your details to log in to the Great Northern, Southern and Thameslink websites. If you had already signed up for an account with one of our partner brands but don’t remember your password, you can reset it.

Reset your password

How to use your account

Once you’ve logged in, you can find your account details in the top right hand corner of the screen under the words 'Welcome back'.

You can use your account to:

Buy tickets on your laptop, tablet or mobile
Find the best fares and discounts
Check your booking history
Claim refunds
View the balance on any eVouchers
Claim Delay Repay
Manage your account details

Help buying tickets online

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Use your account on the Gatwick Express app

Get your Gatwick Express tickets, flight and airport information and maps all in one place with the Gatwick Express app, available on Apple iOS and Google Android.

Learn more

Open an account

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