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Travel information

Find out what you can expect at the station, on our trains and at Gatwick Airport. We’ve got all the information you need for a smooth journey.

Information Tools

You tell us that you need to be able to access timely, relevant, and accurate information so you can plan your journey and travel with confidence. This becomes even more important when things don’t go to plan.

To see what information tools are available whether you are planning your journey or already travelling, please view our Customer Information digital leaflet below.

Customer Information digital leaflet (PDF)

Accessible formats will be made available soon, please check back at a later date.

Gatwick Express app

Buy tickets for instant travel, get service updates and see upcoming departures and platform numbers – all on the go – with our free app.