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Last updated: 23:08
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Travel information

Find out what you can expect at the station, on our trains and at Gatwick Airport. We’ve got all the information you need for a smooth journey.

Information Tools

You tell us that you need to be able to access timely, relevant, and accurate information so you can plan your journey and travel with confidence. This becomes even more important when things don’t go to plan.

To see what information tools are available whether you are planning your journey or already travelling, please view our Customer Information digital leaflet below.

Customer Information digital leaflet (PDF)

Customer Information digital leaflet (Large Print version - PDF)

Customer Information digital leaflet (Easy Read version - PDF)

Customer Information digital leaflet (Audio version - MP3)

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Plan your journey

See up-to-the-minute service updates, station facility information, information on connecting to the Tube and more.

Get started

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On board our trains

From our smart train amenities to our bike policy to advice on travelling with bags, here’s everything you need to know about travelling on our network.

Learn more about our on board service

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Gatwick airport information

We’ve got you covered with all the information you need to get from train to plane.

Explore Gatwick Airport

Gatwick Express app

Buy tickets for instant travel, get service updates and see upcoming departures and platform numbers – all on the go – with our free app.

Download on the App Store