Here’s everything you need to know about bringing luggage on board Gatwick Express, including details about bags on trains, step-free access and how to get help if you’re a disabled passenger.
Bringing bags with you
We know not everyone packs light. That’s why we offer:
- dedicated luggage racks in every carriage
- under-seat storage
- double doors with extra space around them to help you get on and off the train with luggage
While Gatwick Airport Station is entirely step-free, London Victoria is not, so please keep this in mind if you’re carrying heavy luggage.
Luggage delivery & check-in
Using Gatwick Express but don’t want to travel with your bags? Our partner AirPortr offers same-day luggage delivery both to and from Gatwick, meaning you don't have to plan your day around your bags. If you're flying out of Gatwick, they'll even check-in your bags for you so that you can skip the check-in queues and head straight to security.
When you travel with Gatwick Express, you can enjoy 10% off AirPortr delivery to or from the airport.
Help with luggage if you're disabled
We can help you with your luggage if your'e disabled.
Try to give us at least one day's notice so we can arrange for someone to give you a hand when you travel with us.
Please keep in mind that we cannot help with heavy bags. We're also unable to help you carry your luggage out of the station.
To ask for help, simply fill out out assisted travel booking form.
Left something on board?
Whether it's an umbrella or a suitcase, we want to help you find your lost item.