Here’s everything you need to know about bringing luggage on board Gatwick Express, including details about bags on trains, step-free access and how to get help if you’re a disabled passenger.
Bringing bags with you
We know not everyone packs light. That’s why we offer:
- dedicated luggage racks in every carriage
- under-seat storage
- double doors with extra space around them to help you get on and off the train with luggage
While Gatwick Airport Station is entirely step-free, London Victoria is not, so please keep this in mind if you’re carrying heavy luggage.
Same-day luggage delivery
If you want to make the most of your first and last day in London - or want to go bag-free on the train - our partner AirPortr can help. They offer same-day luggage delivery both to and from Gatwick, meaning you don't have to plan your day around your bags.
When you travel with Gatwick Express, you can enjoy extra savings on AirPortr delivery - £5 off if you hold a single ticket and £10 off if you've booked a return journey.
Help with luggage if you're disabled
We can help you with your luggage if your'e disabled.
Try to give us at least one day's notice so we can arrange for someone to give you a hand when you travel with us.
Please keep in mind that we cannot help with heavy bags. We're also unable to help you carry your luggage out of the station.
To ask for help, simply fill out out assisted travel booking form.