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Gatwick Express

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Travelling with pets

You can take up to two domestic pets (dogs, cats and other small animals) on board our services subject to the conditions below:

  • All dogs must be kept on a short lead at all times, unless contained within an enclosed pet carrying basket
  • Any pet without a lead must be carried in a basket no bigger than 85 x 60 x 60cm
  • When travelling on our trains, all pets including those in containers must be stored on the floor allowing empty seats to be used by paying customers
  • When boarding the train, where possible, dogs should be carried to avoid falling between the platform and the train
  • Should you, your pet or their lead become trapped in the doors, immediately use the passenger emergency alarm to contact the driver and get help
  • Pets are allowed on rail replacement buses at the discretion of the driver. Some coach operators do not allow animals on their vehicles. Guide / mobility assistance dogs are always allowed