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Last updated: 17:33
Buy eTickets, plan your trip, see live service updates and more with our free app.

Gatwick Express app

Buy eTickets, plan your trip, see live service updates and more with our free app.

Simplify your journey

Planning your trip well in advance? Or need tickets at the last minute? Either way, our app is here to help make your journey seamless.

With the Gatwick Express app you can:

  • Skip the queues - buy eTickets on the go, at the station or on the plane for immediate travel, and save 10% off the regular fare
  • Get eTickets almost instantly to your phone, scan the barcode on the reader and go straight to the train
  • Find the next train headed to Gatwick Airport or London Victoria and the platform number
  • Pin your flight to the dashboard to get live flight info and updates from Gatwick Airport
  • Read our Twitter updates on service status
  • See how the London Underground is running
  • Find out which Gatwick terminal you need
  • Navigate with ease using our station maps

Download it FREE from the App Store or Google play

Download our app                  Download our app

10% Online discount

Going skiing, sunbathing or for a city-break? Book online through Gatwick Express – or through our app – and get an exclusive 10% discount on your train tickets, whether single, return or GroupSave.

Frequently asked questions

Here are some answers to common questions about the Gatwick Express app.

How can I get the app?
Search 'Gatwick Express' in the Apple App Store or on Google Play.
How much will the app cost to download?

Nothing, the app is absolutely free.

Why isn’t there an app for other Smartphones such as Windows and BlackBerry?

We are looking at the possibility of other apps. In the meantime, please use our mobile site with these devices.

What if I cannot get the app to work?

Please contact our customer services team on 0345 850 1530.

What if I have some comments or feedback on the app?

We would love to hear your feedback. 

You can contact us directly through the app by using the customer services menu option. Or you can call our customers services team at 0345 850 1530 or leave feedback in either of the app stores.

How do I personalise my dashboard?

You can personalise your dashboard by removing widgets, adding or deleting information within widgets or re-ordering your widgets. 

To re-order items within your dashboard select the eye icon in the top right corner of the screen. This allows you to re-order or hide any widgets. 

To update an individual widget select the cog in the top right corner of the widget, where you can add, delete or re-order information.