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Connect to free Wi-Fi on our trains

WiFi

Stay connected throughout your Gatwick Express journey with WiFi both at our stations and on board our trains.

Keep in touch

Want to check your flight information? Or maybe map out the best route to your hotel? Simply log in to our free Wi-Fi and you can get it all done while you’re on the go.

At the station

You can connect to the wireless network in a few simple steps:

  1. Select 'O2 WiFi' from your list of networks
  2. Open your browser and register online
  3. You're in!

Find out more about using O2 WiFi

On the train

You can connect to the wireless network in a few simple steps:

  1. Select 'gatwickexpress_wifi' from your list of networks
  2. Open your browser and click connect
  3. You're in!

Terms and conditions apply.

Access and coverage

If you have any issues getting onto the Wi-Fi, check that the train you’re on has a blue ‘Wi-Fi’ sticker on the doors. If you’re on one of our Southern diesel trains, we sometimes switch off the engines at terminal stations if it’s going to be there for a while. The Wi-Fi should activate when the engines are restarted. If you’re still having problems, please get in touch.

We use more than one mobile operator for the connection, so you should get reasonable coverage across most areas of our network, however it can be slower in the more rural areas. Tunnels and deep cuttings do vary with some having coverage throughout and some not having any at all.

You won’t see the on-train Wi-Fi drop out at these times, but the internet connection may be unavailable for a short while.

Restrictions

You will get 50MB allowance per day per device. If you reach this limit, you’ll still be able to connect but it will be at a slower speed. To ensure everyone on the train gets a good quality connection we do control individual download speeds.

There are a limited number of websites blocked, these are generally ones that are either inappropriate or data-intensive (such as video streaming or large files) to try and ensure everyone on the train can get a good quality connection.

Security

Whilst we work closely with our supplier to keep the system secure, we do recommend you take the same precautions as you would do when using any public Wi-Fi. Find out more.

Gatwick Express app

Buy eTickets, plan your trip, see live service updates and more with our free Gatwick Express app