Skip to Content Skip to Recite Me Skip to Footer
Last updated: 03:23

or
Journey Types
Journey Type
Travel Dates
Outbound
Outbound
Today
Dep
Return
Return
Today
Dep
Passengers

You cannot select more than 9 passengers

Railcards

You cannot select more railcards than passengers

Add a railcard

Accessible Travel Policy

What to expect if you’re a disabled passenger on Gatwick Express trains, and how we’re making our services more accessible.

Making it easier to travel with us

Everyone should be able to travel on our trains.

At Gatwick Express we’re doing everything we can to make our trains, stations and facilities as accessible as possible.

Read all about how we’re helping older and disabled passenger in our customer guide.

You can also read our policies and practices for making your journey easier.

Accessible Travel Policy (PDF)

Making Rail Accessible (PDF)

Station Accessibility (PDF)

Fleet Accessibility (PDF)


Alternative formats

Accessible Travel Policy

Accessible Travel Policy Document (Large Print version - PDF)

Accessible Travel Policy Document (Easy Read version - PDF)

Accessible Travel Policy Document (Audio version - ZIP folder with MP3s)

Making Rail Accessible

Making Rail Accessible (Large Print version - PDF)

Making Rail Accessible (Easy Read version - PDF)

Making Rail Accessible (Audio version - ZIP folder with MP3s)

Fleet Accessibility

Fleet Accessibility (Large Print version - PDF)

You can ask for a braille version from our Assisted Travel team.

How can we improve?

We’d love to hear from you about any ideas you have for how we could improve accessibility at stations.