Travelling by taxi
Getting a taxi to the station can be a convenient door-to-door service. We usually have drop-off and pick-up points with dropped kerbs near the station entrance. There are also taxi ranks at a lot of our stations. If you find it hard to get around, please visit our station information page to check whether your station has step-free access.
There are phone numbers for local taxis on posters at all our stations.
Cab drivers using our taxi ranks must offer you an accessible taxi if you ask for one. Taxis arranged through assisted travel are separate from the local taxis who pull up at the taxi rank.
If you have a disability, we can help you get to your train from the taxi rank or drop-off point. You’ll need to book assisted travel beforehand so we can arrange for someone to help.
We can also help you get a taxi if the station you want to travel from doesn’t have step-free access. The taxi will take you to an accessible station where you can catch your train.
Getting to the station by bus
It’s easy to get to most of our stations by bus. You can also buy a combined PlusBus bus and rail ticket for your journey.
All bus routes in Greater London use low-floor accessible vehicles with automatic wheelchair ramps. Brighton and Hove buses also have this feature.
There are connections between Southern train services and London Tramlink at Beckenham Junction, East Croydon, West Croydon, Mitcham Junction and Wimbledon. Trams have level access from tram stop platforms.
You can book assistance to and from connecting bus and tram services where these services are located at the station. Find out more about travel connections.
We use buses for rail replacement services from time to time when we are carrying out improvements or repairs to the line.
We have suggested alternative routes for getting to your destination in the event of cancellations or delays.
Getting to the station by car
Our stations usually have drop-off and pick-up points with dropped kerbs not far from the entrance if you’re travelling by car. Visit our station information pages for more information.
Most of our station car parks have spaces for disabled drivers with Blue Badges. They’re usually close to the station entrance.
You can also park in any of the other parking bays for free, provided you display your Blue Badge.
We take access for drivers with disabilities seriously. We make regular checks on our car parks and issue penalty notices to motorists parked in dedicated bays without a Blue Badge, or whose badge is not displayed correctly.
Book assisted travel and we can give you a hand getting from the drop-off point or car park to your train.
London Congestion Charge
Driving in and around Central London means that you have to pay the Congestion Charge. You may be eligible to pay the congestion charge if you are travelling in central London between the hours of 7am and 6pm Mon – Fri. Further information can be found on the Transport for London website.