Our Meet the Manager programme gives you the chance to meet your senior managers and directors and talk to them about our service.

We have recruited customers who travel on the Gatwick Express to form a focus group and help us develop ways in which the information will benefit you most.

Join our Passenger Panel to take part in online polls, surveys and chat forums with our senior management team. It's a place for you to voice your opinions and provide feedback on topics including our timetable, how we operate at stations and how we can improve our customer service.

Our Access Advisory Panel is a forum for passengers and frontline staff to collaborate on advice and recommendations for improving the experience of passengers with accessibility needs.