On Sunday 27 September, there was a fire next to the track in the Clapham Junction area. The fire caused damage to the signalling equipment on the route and repairs are ongoing.
As a result, trains between Clapham Junction and London Victoria may be cancelled, delayed by up to 60 minutes, diverted or revised.
Major disruption is expected until the end of the day.
A visual disruption map video is available.
London Overground and South Western Railway services are able to run as normal.
Customer advice:
If you are planning to travel to or from London Victoria this morning, you are strongly advised to use an alternative London terminal instead.
An extremely reduced train service is running to and from London Victoria until at least 16:00, as emergency engineering repairs have been taking place overnight and throughout this morning. It is strongly advise that you delay travelling until later today or use an alternative route. Where possible, please travel into alternative London terminals and use the London Underground to complete your journey.
A limited half-hourly service will operate between London Victoria and East Croydon. These trains are expected to be extremely busy and should only be used if you cannot delay your journey or are unable to travel via an alternative terminal.
Travelling via an alternative route will extend your journey further and we recommend allowing at least an extra 60 minutes more time than usual.
Please talk to station staff, look at information boards or check your journey planner for the latest information.
The following services are expected to be heavily disrupted:
- Between London Victoria and Ore
- Between London Victoria and Littlehampton
- Between London Victoria and Epsom Downs
- Between London Victoria and London Bridge are suspended
- Between London Victoria and West Croydon are suspended
- Between London Victoria and Dorking
- Between London Victoria and East Grinstead are reintroduced
- Gatwick Express services between London Victoria and Brighton and suspended
The plan is to reinstate services to and from London Victoria shortly as work has been completed on the fast lines. An update will be provided once it has been confirmed what services will run.
Your ticket will be accepted at no extra cost on:
- Alternative Southern and Thameslink services on any reasonable route towards your destination
- London Underground services on any reasonable route
- London Buses between London Victoria, London Bridge, Purley and Riddlesdown
- Southeastern services on any reasonable route towards your destination
- London Overground services between Canada Water and Norwood Junction, as well as between Watford Junction and Clapham Junction
- London Trams between East Croydon and Wimbledon
- South Western Railway services between London Waterloo and Dorking via Wimbledon
- Metrobus services on routes:
- 281 between Lingfield, Dormans (Station Road) , East Grinstead, Three Bridges, Crawley
- 400 between East Grinstead, Three Bridges, Redhill and Caterham on the hill
- Stagecoach buses on routes:
- 11 between Worthing, West Worthing, Goring-by-Sea, Littlehampton
- 700 between Brighton, Hove, Portslade, Fishersgate, Southwick, Shoreham-by-Sea, Lancing (Town), East Worthing, Worthing, West Worthing, Goring-by-Sea (Town), Durrington
If you couldn't complete your journey yesterday:
Tickets dated for Sunday 27 September will be accepted on services today, Monday 28 September, at no additional cost. However please note that Monday's train service is expected to continue being affected by disruption.
Travelling between Watford Junction and East Croydon:
Services between Watford Junction and East Croydon have been reinstated. If you are travelling on this route some delays are expected so please allow an extra 15 minutes to complete your journey.
Travelling between East Grinstead and London
If you are travelling between East Grinstead and London please use alternative Thameslink services where available. You can also use local Metrobus 400 and 281 to travel to Three Bridges for onward connections. An hourly rail replacement bus service will also been in operation between East Grinstead and Oxted calling at all stations in both directions, taking around 40 minutes. These buses are being supplied by Ramel Hamilton, Bus Hire Group and Starline.
Travelling from / to stations between Oxted and East Croydon
You can use London Buses between Riddlesdown and Purley. At Purley, you can connect to Thameslink services towards London.
If you are travelling from Upper Warlingham, you can travel using Southern services from Whyteleafe South, which is about 11 minutes from Upper Warlingham station, or you can press the green emergency button on the help point for further assistance.
If you are travelling from Sanderstead, you can travel using Southern services from Purley Oaks, which is about 10 minutes from Sanderstead station, or you can press the green emergency button on the help point for further assistance.
For journeys from Woldingham, please press the emergency button on a help point for further assistance. If you are travelling to Woldingham, please travel to the closest station possible and speak to staff there.
Travelling between London and Brighton:
It is recommend to use Thameslink services to / from London Bridge instead. You can use London Buses and London Underground services to connect between London Victoria and London Bridge at no extra cost.
Travelling to / from stations on the route between London Victoria and London Bridge:
You can use London Overground services between London Bridge and Crystal Palace, and London buses to travel to / from stations between Crystal Palace and Clapham Junction.
Travelling between Dorking / Epsom and London
You can travel between from Dorking / Epsom using South Western Railway services which are running via Wimbledon to London Waterloo. Please use London Underground services from Waterloo to complete your journey.
If you are travelling from a station that is not being served by a train service:
You won't be left stranded. Please speak to station staff or press the green emergency button on a help point for further assistance.
Planning your journey:
For help planning your journey, check live departure boards, view a live network map or see alternative route guides.
If you’re travelling within London, you can use the TfL Journey Planner.
Stay up to date on the move with Southern’s WhatsApp channel. Live updates are available Monday to Friday, 07:00–21:00.
Can you tell me more about the incident?
There was a fire near the track yesterday, which has led to disruption to train services to and from London Victoria. The fire has caused damage to signalling equipment on the route and until repairs have been carried out, the service will remain significantly reduced until at least 14:00.
Check before you travel:
You can check your journey using the National Rail real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Last updated: 2:32 PM